With some variation, your way of working could be more inspiring. Try to experiment with tasks, have more fun at work and improve customer satisfaction!
We must continuously remember that prices are never the single reason people buy. Therefore, you have to look for other sales features that addresses the customer's needs and accordingly build your sales arguments around that feature.
In year 2013 we witnessed several trends, such as Social CRM, Crowdsourcing, Big Data and Gamification. Naturally, these trends will not disappear, they will rather refine, deepen and permeate with 2014:s trends.